Privacy policy
Last updated · 11 November 2026
Browsing and search remain available without an account. Sign-in is required to reveal contact details, send a request to selected providers or publish a review.
Data controller
LE CHEMIN DES SAVEURS (ICE 003564768000096), Lot Golf Moujahidine Lt 145, Tanger, Morocco, is the service operator and data controller for the processing described here. I.H.Y. Inspiration SRL is the developer and technical publisher. To exercise access, correction, objection or deletion rights, write to info@khidmati.ma. Persistent disagreements may be referred to the CNDP.
Card payments
The payment journey is in TEST mode, without real money or real cards. Khidmati neither receives nor stores full card numbers. Any future real activation must identify the payment provider and processed data in an updated policy.
Data saved on the device
Provider profile drafts, Khidmat Pro jobs, Khidmat Work missions and unified agenda dates remain on the device. Requests actually sent and reviews published are processed on the server so they can reach the selected providers and remain available in the client account. Khidmati does not sell data. If you explicitly choose to keep a request draft, its work description, service, city, selected providers and recovery state are also stored locally. It expires seven days after the last edit and is removed when the form is next opened after expiry. You may erase it earlier. Photos, videos and session credentials are excluded. Other users of the same device may read this draft even while signed out.
Provider pre-registration on the website
If you voluntarily submit the form, Khidmati receives only the phone number or email you choose, the form language, the timestamp and proof of your consent. The contact is encrypted on infrastructure in Morocco and used only to process the pre-registration. No national ID, company document, bank card, subscription or payment is requested. Retention is limited to processing the pre-registration and proving consent; you may request access, correction, objection or deletion.
Optional account and sign-in code
If you choose to sign in, Khidmati processes your phone number, an internal identifier, the hashed OTP challenge and the session required for authentication. The received code and session token are never written to logs in plain text. The token is kept in the device operating system’s secure storage. This data is used only for account functionality and security, with no advertising or cross-app tracking.
Client requests, contact details and reviews
A request includes the service, city, visit or quote type, work description, one confirmed provider for a visit or one to three providers for a quote, and up to three optional media items. It is accessible only to the client and each recipient. Provider contact details are revealed only to a signed-in client. A review requires a prior request and may contain a rating, comment and either up to three public photos or one private supporting video up to 60 seconds. The video is accessible only to the client, the provider concerned by the review and Khidmati, then automatically deleted seven days after publication. Metadata is stripped and temporary originals are deleted after processing.
Professional photo and video portfolio
A signed-in professional may voluntarily upload a photo or video, a caption and the related task. The server checks format and size, strips metadata, converts and compresses the content, then publishes only optimized files. The temporary original is deleted after processing. Published versions and their technical evidence remain until the media or account is removed, subject to applicable security and evidence obligations.
Storage allowance
Each professional plan sets a total byte allowance. The professional freely chooses the mix of photos and videos. The allowance is calculated from optimized published files; an upload that would exceed the remaining storage is rejected without partial publication.
Local agenda
The agenda is calculated directly on the device from Pro next actions and Work missions. It does not access the phone calendar or create events outside the app.
Phone feature access
The photo library opens only when the user chooses media, and the camera only when they choose to photograph a job. In the provider flow, foreground location can suggest a city; exact coordinates are converted on the device and are neither sent nor stored. The city can always be entered manually. Khidmati does not access background location, contacts or the microphone.
- National ID, company ID, identity documents or selfies.
- Bank details, payment methods or advertising identifiers.
Recipient and minimization
The client explicitly chooses one provider for a visit, or one to three providers for a quote. When a quote has multiple recipients, each receives the same need and media. Work descriptions and media should be limited to what is necessary and avoid faces, documents, full addresses and other unnecessary private information.
Access, revocation and deletion
My space lets you export account data, revoke the session and delete the server account. Deleting a client account removes its requests, reviews and associated private media; local Pro and Work data can be deleted separately. Uninstalling also removes local data according to the operating system.
Future changes
Before introducing draft synchronization, national or company ID verification, service payments or a new processing purpose, Khidmati will publish an updated policy and present the required information and choices.
Legal framework and your rights
Processing complies with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP (Moroccan data protection authority). Where Regulation (EU) 2016/679 (GDPR) applies, in particular to users located in the European Union, you have the rights of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with a supervisory authority (in Belgium: the Data Protection Authority). Khidmati does not sell any data and does not use it for targeted advertising.
Operator and developer
Service operator and data controller: LE CHEMIN DES SAVEURS (ICE 003564768000096), Lot Golf Moujahidine Lt 145, Tangier, Morocco.
Developer and technical publisher: I.H.Y. Inspiration SRL (BCE name: INSPIRATION I.H.Y, VAT BE0803702606), Ninoofsesteenweg 253, 1700 Dilbeek, Belgium.
Account and data deletion
Privacy contact
For any question about this policy: contact@ihyinspiration.net