Account and data deletion
Last updated · 11 November 2026
How to delete your Khidmati account (app ma.khidmati.app) and its associated data, with or without access to the app.
In the app
- Open Khidmati and tap “My space”.
- Tap “Delete my server account”, then confirm.
- The account, its sessions, your requests, reviews and associated private media are deleted from the server.
- To also erase data kept on the phone, tap “Delete my local data” or uninstall the app.
Without access to the app
Email info@khidmati.ma with the phone number linked to the account, but never send an OTP code. Khidmati provides a process to verify control of that number, then deletes the server account and its associated data. Data stored only on the device must be removed in the app or by uninstalling it.
If info@khidmati.ma is unavailable, email contact@ihyinspiration.net with the phone number linked to the account. Never send an OTP code.
Access, revocation and deletion
My space lets you export account data, revoke the session and delete the server account. Deleting a client account removes its requests, reviews and associated private media; local Pro and Work data can be deleted separately. Uninstalling also removes local data according to the operating system.
Data kept after deletion
No account data is kept after deletion, except technical evidence strictly required by legal security and evidence obligations, for the period required by law. Private review evidence videos are in any case deleted seven days after publication.
Legal framework and your rights
Processing complies with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP (Moroccan data protection authority). Where Regulation (EU) 2016/679 (GDPR) applies, in particular to users located in the European Union, you have the rights of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with a supervisory authority (in Belgium: the Data Protection Authority). Khidmati does not sell any data and does not use it for targeted advertising.